Delivery and Returns
Our standard UK delivery charge at Paper Turtle is just £2.00* no matter how big or small your order.
All cards are sent out by First Class Royal Mail delivery.
We aim to post out your completed order with *48 hours of order placement.
( - - - *Currently delayed due to Covid 19 - we are shipping twice a week currently to minimise exposure and travel. Your parcel may not ship immediately. Please also bear in mind delays in Postal service- - -)
Our UK service covers the Channel Islands, Highlands, Northern Ireland, Scilly Isles and the Isle of Man.
We accept returns within 21 days of order despatch - refunds will be given on items received back in their original packaging and in a re-saleable condition.
Please email us at firstname.lastname@example.org before making a return.
When making the return please obtain a 'proof of postage' receipt from the Post Office.
The return postage and the initial postage charge paid at the time of order placement will not be refunded by Paper Turtle, unless of course the item(s) is faulty.
We will confirm your refund, once your item has been received back in the above stated condition.