Delivery and Returns

Delivery Charges
 
UK 

Our standard UK delivery charge at Paper Turtle is just £1.50* no matter how big or small your order.    


All cards are sent out by First Class Royal Mail delivery.  
We aim to post out your completed order with 24 hours of order placement.


Our UK service covers the Channel Islands, Highlands, Northern Ireland, Scilly Isles and the Isle of Man.



Europe

We currently ship to the following Countries;

Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Luxemberg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Spain, Sweden and Switzerland.


Our standard delivery charge at Paper Turtle is just £4.95* no matter how big or small your order.    


All cards are sent out by Royal Mail International Standard delivery.
We aim to post out your completed order with 24 hours of order placement.
 

Rest of the World


We currently ship to the following Countries;

Australia, Canada, China, Hong Kong, Japan, Singapore and U.S.A.

Our standard delivery charge at Paper Turtle is just £6.95* no matter how big or small your order.    

All cards are sent out by Royal Mail International Standard delivery.
We aim to post out your completed order with 24 hours of order placement.

 
* some larger items may have an additional postal charge - this will be stated within the listing
 


Returns


We accept returns within 21 days of order despatch - refunds will be given on items received back in their original packaging and in a re-saleable condition.  

Please email us at paperturtleuk@gmail.com before making a return.  
When making the return please obtain a 'proof of postage' receipt from the Post Office.
The return postage and the initial postage charge paid at the time of order placement will not be refunded by Paper Turtle, unless of course the item(s) is faulty.

We will confirm your refund, once your item has been received back in the above stated condition.