- - - Our little webshop remains very much OPEN for business, but please note are Lewes High Street shop is now PERMANENTLY CLOSED. I am currently shipping orders three times a week, please email before shopping, if your order is urgent and I will do my best to help - - -

Delivery and Returns

Delivery Charges
 


Our standard UK delivery charges by item / weight are:

Greeting Cards - £2

Up to 1kg - £4.95

1kg to 2kg - £6.95

Over 2kg - £11.95

All card orders are sent out by First Class Royal Mail delivery - larger items are sent out 'Signed For'.

I am currently posting out orders every 2-3 days. 

Our UK service covers the Channel Islands, Highlands, Northern Ireland, Scilly Isles and the Isle of Man.

 


Returns


We accept returns within 21 days of order despatch - refunds will be given on items received back in their original packaging and in a re-saleable condition.  

Please email us at paperturtleuk@gmail.com before making a return.  
When making the return please obtain a 'proof of postage' receipt from the Post Office.


The return postage and the initial postage charge paid at the time of order placement will not be refunded by Paper Turtle, unless of course the item(s) is faulty.

We will confirm your refund, once your item has been received back in the above stated condition.